Post Graduate Diploma in Services Excellence
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Master the application of management basics in services, an industry identified as the game-changer for businesses. Emerge as a leader who can build a culture of customer delight in this age of personalization.
Learn the importance of customer focus in service marketing
Understand the performance management process in service industry
Learn product and service design process
Master various soft skills from experienced trainers
Service Excellence Executive | Service Excellence Manager | Customer Service Manager | Service Quality Analyst | Customer Experience Manager | Service Process Improvement Specialist | Service Training and Development Specialist | Service Excellence Consultant | Customer Success Manager | Service Operations Manager | Service Design Specialist | Service Innovation Manager
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Eligibility
Graduate or equivalent
Duration
2 Years
Fees
1,01,000
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